EMAIL US AT: firstname.lastname@example.org
If we receive your email, we always reply and most times within 24 hrs.
If you don't see our reply (except for weekends LOL), check your email "junkmail" and "trash" folders. You can always call us to check too.
Use your most reliable address.
FYI: When there's a problem, it's from Yahoo and AOL accounts. Our replies not being delivered, arriving days late, or not at all. Use another address if possible.
FYI: AOL has a problem with "phishing" and "junkmail". We automatically block those email addresses, even if it starts with your real address. If you use a AOL email and you aren't receiving emails from us after your initial inquiry, please check with us.
FYI: Be aware that workplace email may have security which may block our replies.
IMPORTANT: We are not responsible or liable for email not being received.
A Hawaii Wedding .Com
P.O. Box 8471
Honolulu, HI 96830
If we are mailing you product (photos or video disks), we use United States Postal Service, Priority mail.
It works great given our experience and it's far cheaper than any other method. If you want another method, let us know.
Domestic mail from Hawaii is usually 3-5 days. International mail will depend upon your home country postal service and may take anywhere from 3-6 weeks and sometimes longer for select countries.
We prefer email but, you're welcome to call us. We'll be happy to speak with you :)
Monday to Friday - 10 am to 6 pm Hawaii time. If we don't answer during these hours, please leave us a message, we'll call you back as soon as we are able.
Saturday, Sundays, Holidays - We're closed and usually not available but, you can give us a try, we might answer.
FYI: All contract changes and requests must be done by email so we have a record of it. We do not do anything of importance over the phone.
FYI: For international clients, feel free to call us but, we're sorry, we do not call international numbers. If you are a reserved client and we are able to get through, you will be responsible for all phone charges.
IMPORTANT: Do not call us and hang up and especially if you are a reserved client! Please leave a message, even if it was a mistake. We receive a lot of "phishing" and telemarketing calls who hang up immediately when they know it's a business. We immediately block them LOL.