Coverage time starts from the scheduled pick-up at your Waikiki hotel. It is very important that you be outside and waiting for the limousine and ready to board at least 5 minutes before the scheduled pick-up time.
Please be looking for your limo, not sitting far back in the lobby. If there is no main lobby pick-up area and your hotel fronts the street, you must be outside on the street. In both cases, our drivers cannot leave the vicinity of the vehicle to look for you in the hotel lobby. Don't worry, they will know you when they see you... we don't know how they do it, but they always do :)
Unless it is specifically provided for in your contract, our transportation service is "point-to-point" irrespective of the time allocated for travel and includes no intermediate stops, detours, or sight-seeing. If you would like a sight-seeing tour to stop at various locations along the route or on another route, let us know and we can add that in to your coverage.
If your pick-up point is outside of Waikiki, coverage time starts and includes the time it takes for the limo to drive to your pick-up point from Waikiki. This is called "barn time". All transportation companies (we know of) calculate times in this manner.
Following your wedding, drop-off is made to a location in Waikiki or the immediate surrounding Honolulu area. Just tell the chauffeur if you want to be dropped-off at another location other than your hotel (i.e. restaurant). If your drop-off point is outside Waikiki/Honolulu, the "barn time" for the vehicle to return to Waikiki will be included in the time/cost on your contract or if not known beforehand, before we mail your product.
For pick-up and drop-off locations outside of Waikiki, it can be as little as 1/2 hour extra (for Windward locations) and as much as 3 hours (North Shore) over the 2 hours already provided in our packages or ala carte. Don't worry, we'll figure it out for you.
For Waikiki and Honolulu locations, no extra limo time over the two hours provided in our Standard packages is required. East Honolulu and Windward locations generally require 1/2 extra hour, West Oahu an extra 2.5 to 3 hours, and North Shore locations an extra 3 to 3.5 hours.
Finally, we try to schedule the appropriate amount of time for transportation given our experience, the specifics of your wedding and any extras you may have planned for your ceremony, the location, time of day, etc, and accounting for things like traffic and road construction but we also don't want to schedule too more than is required. Most of the time, it's just right.