Reservations, Payments, and Cancellations

What kind of payment you do accept? We do not accept personal checks, bank drafts, money orders, bank transfers, Western Union, etc. We will accept United States Postal Service money orders and PayPal eChecks. If you are making your payment using a PayPal eCheck, your payment will take 5 days processing before it is deposited into our account. Credit cards are accepted only through our PayPal account. All payments must be paid in U.S. dollars.

Can we book at the last minute? Sure. We have to check with vendors for availability and we may not be able to provide many of our products like flowers, cakes, lei, etc. if at the last minute though, we'll try our best :)

What about changing dates and/or times? If you have changed the date, let us know ASAP. It's usually not a problem and we charge a contract change fee of $25, though additional vendor fees may also apply. For weddings with a minimum number of vendors, it usually isn't a problem to change your date though we cannot guaranty that we will be able to accommodate you. The closer it is to your event, the greater possible difficulty we will have to make changes and especially in the busy months.

What about cancellations? In the event of a cancellation all payments made to us are are kept as liquidated damages. Our agreement with our vendors is that monies paid to them are not returnable, the same condition applies to your payments made to us. We suggest that you postpone your wedding rather than cancel it. We will usually agree to apply the monies you paid for usually up to 6 months towards a new reservations and of course, new prices and prices will apply at that time.

Why payments are not returnable? Unlike websites who will cancel your wedding to take a bigger job (we have people calling us frequently because of this happening to them), we and our vendors are committed to you once you are reserved. When you reserve a date, all business is turned away for that date and time. Unlike airlines, our vendors do not double book and tell you your seat is taken. The payments you make at each interval are meant to compensate our vendors for cancellations.