Reservations, Payments, and Cancellations
FYI: Below are general descriptions for this these topics. Exact details and terms are included with your contract.
Payments: To reserve your date and time and lock-in your package and prices, you're going to make a reservation payment as indicated on your contract. The amount depends upon when your event is and the amount of vendors services you have. The minimum payment is usually $200. We may requuire s second payment. Your final payment will be due before the wedding or as a cash payment on wedding day. No worries, the payment amounts and schedule will be listed on your contract. FYI: Super Economy packages require full payment at the time of reservation.
What kind of payment you do accept? For the reservation payment, we accept credit cards using our PayPal. For subsequent payments, we do not accept credit cards and instead accept cashiers bank checks, Traveler Cheques, PayPal eChecks, or a cash payment on wedding day.
Can we reserve at the last minute? Yes but, we suggest that if you want a specific date and time, you do not wait until the last minute, we might not be able to help you.
What about changing dates and/or times? If you want to change the date/time, let us know ASAP and we can check if a change can be made. Extra charges may apply (see your contract terms).
What about cancellations? In the event of a cancellation all payments previously made are not returnable. With that said, we will agree to apply the monies you paid for up to 6 months towards a new reservation and contract based upon current prices.
Why payments are not returnable? Unlike websites who will cancel your wedding to take a bigger or better job, we are committed to you once you are reserved. When you reserve a date, all other job inquiries are turned down for that date and time by our vendors. We have to compensate them if you cancel.