Reservations, Payments, and Cancellations

When should we reserve? As soon as possible or as soon as you are ready. We get a lot of requests for the same dates, locations, and times, and we just don't like to have to tell people they have to select a new time and/or date or location because while they were taking their time deciding, someone else booked it.

What is your reservation and payment schedule? See you contract. Generally, it's 25% to reserve, a second payment of 25% to be made 120 days before the wedding, and the remaining 50% made at 45 days before your event. All payments should be received at or before the due date for each payment.

What kind of payment you do accept? We accept only payments by credit card or USPS Money Order. We do not accept personal checks or bank drafts anymore, sorry. Credit cards are accepted only through our PayPal account. Payments must be paid in U.S. dollars.

Can we book at the last minute? Sure, but if you have having anything more than just a simple wedding, you really want to avoid this.

What about cancellations? If you have changed the date, let us know ASAP. For weekday weddings with a minimum number of vendors, it usually isn't a problem to change your date. We cannot guaranty that we will be able to accommodate a date or time change though we will try our best. Since part of our agreement with our vendors is that monies paid to them are not returnable, the same condition will apply to you payment. Specifically, we do not return payments once they are made because, in order to reserve our vendors, we pay them a non-returnable reservation and any subsequent payments from you are also made to our vendors. All payments made to our vendors may be kept as liquidated damages by them (as it is with payments made to AHW by you, see contract terms) in the event of a cancellation. Additionally, when you reserves a date, all business is turned away for that date and time, and any payments kept, may not equal the potential income lost for that date and time i.e. unlike other website who will cancel you for a larger job, we are committed to you once you are reserved. Finally, the time it takes to respond to emails, make plans for our clients, talk on the phone, and complete a contract, make contracts for vendors, etc. must be compensated for as well. If you are unsure of your plans, we suggest you not make them until you are.